Privacy Policy
Last Updated: 19 November 2025
Grand Rapid Townhomes (“we,” “our,” “us”) is operated by Uptown Property Management. We value your privacy and want you to understand how we collect, use, and protect your information when you visit our website or contact us.
1. Information We Collect
Information You Provide
We collect information when you:
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Fill out a contact form
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Request availability
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Schedule a tour
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Join a waitlist
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Apply for a unit (through our third-party application system)
This may include:
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Name
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Email
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Phone number
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Preferred location
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Move-in date
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Any message or details you choose to share
Information Collected Automatically
When you use our website, logs and analytics tools may collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on the site
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General location (city/state)
This helps us improve site performance and understand what visitors find helpful.
2. How We Use Your Information
We use the information we collect to:
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Respond to messages or inquiries
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Provide pricing, availability, and tour information
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Help you schedule a visit
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Offer support during the leasing process
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Improve our website and user experience
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Send follow-up communications (if you opted in)
We do not sell your personal information.
3. How We Share Information
We may share your information with:
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Service providers who help us operate the website or manage communication
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Our property management team to respond to inquiries or assist with leasing
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Our application/tenant portal provider (for applications and lease processing)
We do not share phone numbers or personal data with affiliates or third parties for marketing purposes. We may disclose information if required by law or to protect our rights or property.
4. Cookies & Tracking Technologies
Our website may use cookies or analytics tools (such as Google Analytics) to improve performance and understand how visitors use the site.
Cookies help with:
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Website functionality
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Load speed
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Analyzing traffic patterns
You can control cookies through your browser settings.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. No method of storage or transmission is 100% secure, but we follow industry-standard practices to keep your data safe.
6. Links to Other Websites
Our site may link to third-party sites, such as:
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Application portal
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Mapping or tour tools
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Payment processors
We are not responsible for the privacy practices of these external websites.
7. Your Choices
You may:
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Request that we update or correct your information
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Ask to have your information removed from our contact system
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Opt out of follow-up communications at any time
To make a request, contact us at office@uptownpm-gr.com.
8. Children's Privacy
Our website is intended for individuals 18 and older. We do not knowingly collect information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent version.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is used:
Uptown Property Management
152 E 6th ST
Holland MI 49423
Email: office@uptownpm-gr.com
Phone: 616-994-6566
